As we were driving to Houston last Sunday, we stopped at the Welcome Center on I-10 just over the boarder from Louisiana. I decided I needed a bit of a walk and decided to use the Welcome Center’s facilities….well, that was one, long walk. Never had to walk so far to use facilities at a rest area. On my way back to the motorhome I came upon an older couple and I said, “When they say everything is big in Texas, they are including the walks to the bathroom facilities too.” They chuckled, as did I as I headed back to the parking area.
Now you can included the dog park in this list too. Bubba is way off in the distance left, and Skruffy is in the not so distant right.
Here Skruffy is near me…Bubba is way the heck out there.
But you have not seen “big” until you see the big dog area! It is at least four times bigger than the small dog park.
And yes, it includes this big pond for the dogs to swim in! There is even a dog cleaning station, where you can wash your dog down before you take them home. WOW! It is called Pawm Springs Dog Park, and it is located in Sugar Land, Texas, just southwest of Houston.
And you just got to love this sign!
We are at a rest area along Highway 59 about 100 miles north of Houston. On the other side of the highway about four trucks have pulled in carrying these huge windmill blades. I have seen these things passing through Arkansas, Texas, Kansas, and Oklahoma before. They are huge.
Yep, we found us another nice rest area to stay at. The “RV’s” get to park along side the building, while the trucks are out further in the parking lot.
It is a nice little building, very clean, and about seven years old according to the Texas Highway website.
What do you mean you want to go back to the dog park?
Speaking of big, let me tell you a bit about the huge heart that Joy Wiese, service manager of PPL has. Yesterday around 4 pm, just as we were returning to PPL from a shopping trip to Wally World I get a call letting us know that our motorhome is back on the pad at camp PPL, and oh, by the way, the awning did not come in as expected….. Well, that is all I remember as I kind of blow my temper over the phone and let them know we are less than ten minutes away and I will be talking to Joy personally about this. Well, Joy just looks me in the eye and tells me the honest story about how the supplier had not told her that it was going to be 3-4 weeks, instead of the standard 1 week, for this awning due to the special order. I immediately see that she is telling me the truth, and now it is just “what can we do about it?” We can come back in 2-3 weeks, or cancel it, or have it shipped to California…which is what we are doing, at their shipping expense. We then go over what needs to be done still, and she hopes to have it ready by noon, no later than 2 pm on Tuesday. Well, it was ready at 1 pm, they also fixed a slight leak in the toilet, have ordered a part which will be sent along with the awning, and the price was $300 less than her quote twelve days ago. She said they were charging $150 labor to put the awning on, and that was deducted, and there were a few things she did not even charge us for. What a nice lady, with a nice, good, big heart.
Tuesday, April 29, 2014
2 comments:
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It sounds like PPL knows what customer service means.
ReplyDeleteI see ducks in line for the porta-potti. Are you supposed to pick up after them too? :-D
Yes, I thought the ducks helped to make the poster, that's for sure. I'll tell you what, I have never seen a dog park like this one. We went by on Monday and it was closed for maintenance....they were spraying the place, probably for bugs and fleas, they do that every Monday.
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