Passport America Rates HIGH in Our Book

I think most RVers know about Passport America, if you don’t, you need to go to their website and see what they have for you.  Even those who boondock “most of the time” seem to belong to Passport America because you only have to stay in one of their parks just a few times and you get your money back.  $44 gives you half price access to nearly 2,000 RV parks, although many of the parks do have restrictions you need to work around.  These restrictions might be no weekends, or even blackout dates during the busy season for any particular park.  However, we have also found parks which have absolutely no restrictions.

So the day we were headed to San Antonio, those of you who read about it know that I ran into a Passport America advertised park which refused not only the Passport discount, but the Good Sam discount too.  Lucky for us, we found another Passport park on the other side of San Antonio, a side of town which we needed to go through to get to Florida anyway.  However, I still contacted both Passport America, and Good Sam.

Within an hour of sending my complaint through the Passport America website, Tiffany calls to get more information from me.  Today I get an email from Tiffany with a full explanation of how this park had decided to pull away from the program due to “too much success”.  I checked, and it has been removed from their website listing.  Not only that, but she extended our membership by a couple of months…a move which was way above and beyond anything I expected.

And what about the “guy with the hallo”, well, other than a form email, I have heard absolutely nothing.  A check of their website and the offending RV Park is still active on their list.  Went by Camping World today and refused to “add another year” to my membership even though the new card would be used for discounts at Flying J.  I have a Flying J discount card, so there is no loss to me here other than I am lugging around two “cards” in my wallet instead of one.

Now we have no affiliation with either of these membership companies outside of being “members”.  Because we purchased our motorhome from Camping World, our Good Sam membership is at the Elite level, but the Elite status played no part in our decision where or what to buy…we liked the size and layout of the Jayco Melbourne, and the price was fair, so we bought it.  In fact, we filled out a lengthy survey after we bought our Melbourne, and honestly gave few thumbs down on a part of the process we went through…mainly the pressure to buy their insurance and maintenance program.  We got no reply with those issues too.  But with Passport America, we feel they did a great job in handling this “complaint”, which to us was more like bringing a problem up to their attention. 

And on the “home front”, or should that be “condo front”….We were only in the condo for around three weeks before we took off this past summer.  So we are still in the “putting things together” stage, along with getting the motorhome cleared out and cleaned for storage.  We found a covered, 30 amp service RV storage lot with a dump station and cleaning station on site.  We paid for storage through May 1st, and feel very comfortable with the price.  Tomorrow we move the motorhome into storage…but it won’t be there long because we have 24 hour key coded gate access so we can take it out anytime we wish.  And the real good news is that the spot next to ours is empty this weekend so I will be able to practice backing into it without fear of hitting another motorhome.